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Muhammed Fahiz P
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Independent Product Engineering Project | Pre-launch

AIRKIN

An end-to-end assisted-commerce product engineering project spanning customer experiences, operational control, rider execution, APIs, PostgreSQL, authentication, cloud deployment, and operational order workflows.

My role

Independent Product Engineer

  • Flutter
  • Dart
  • REST APIs
  • PostgreSQL
  • Firebase Auth
  • Cloud
AIRKIN assisted-commerce product overview across customer, operations, and rider surfaces
Role
Independent Product Engineer
Domain
Independent Product Engineering Project | Pre-launch
Case-study focus
Architecture · integration · product behavior

Engineering view

What made this an engineering problem—not just a UI task

01

End-to-end product engineering

Developed the product across responsive Flutter surfaces, REST APIs, PostgreSQL, authentication, and cloud deployment so customer, operations, and rider flows stay connected.

02

Role-aware system design

Built distinct customer, admin, and rider experiences on shared backend contracts, with clear operational state transitions instead of a single-storefront mindset.

03

Operational order workflows

Implemented assisted-commerce flows where order requests move through preparation, delivery planning, rider execution, payment/completion tracking, and history.

Contribution

Selected engineering highlights

  • 01

    Owned product engineering across customer, admin, and rider surfaces as one connected system rather than isolated clients.

  • 02

    Designed and implemented API-backed workflows with PostgreSQL as the operational data store and Firebase Authentication separated from business data.

  • 03

    Built role-aware experiences with reusable architecture, operational state management, and environment-aware application behavior for cloud deployment.

  • 04

    Integrated the product stack end-to-end: Customer → API → PostgreSQL / Auth → Admin Operations → Rider Execution → Completion.

Customer Experience

AIRKIN customer experience across responsive web and mobile surfaces

Responsive assisted-commerce experience

Designed the customer journey across responsive web and mobile surfaces, from product discovery and basket management through assisted order requests and account flows. The experience covers category/product browsing, cart state, OTP/customer authentication, address and order-related account flows, and an assisted order-request path with WhatsApp / human-support where relevant—backed by API-driven product and commerce data rather than a traditional instant checkout.

Operations & Fulfillment

AIRKIN admin operations board for order, preparation, and fulfillment workflows

Operational control beyond the storefront

The admin experience coordinates the lifecycle behind each order—from request review and preparation through delivery planning, rider execution, and payment/completion tracking. It centers on a Daily Operations Board with order-request handling, item/pickup preparation, run-plan preview, rider-run coordination, COD/UPI collection tracking, and PostgreSQL-backed operational visibility for manual-assisted commerce workflows.

Rider Execution

AIRKIN rider execution experience for assigned runs and stop-level workflows

Execution at the last mile

The rider experience turns operational plans into clear, step-by-step execution with run state, stop details, item visibility, payment context, and completion history. Riders can work from availability and assigned runs through pickup/delivery stops, run checklists, next-stop visibility, COD/payment state, and completed-run history with operational status updates.